Privacy Policy

Last updated: January 15, 2026

At Fast Track Move ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, or use our moving services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

When you request a quote, book a move, or contact us, we may collect:

• Full name and contact details (phone number, email address)
• Current and destination addresses
• Preferred moving dates and service requirements
• Payment and billing information
• Communication records between you and our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and operating system
• Pages visited, time spent on each page, and referring URLs
• Device information and screen resolution
• Geographic location data (city and region level)

How We Use Your Information

We use the information we collect for the following purposes:

• Providing accurate moving quotes and estimates
• Scheduling, coordinating, and completing your move
• Communicating with you about your booking, including confirmations and updates
• Processing payments and issuing invoices
• Improving our website, services, and customer experience
• Sending promotional offers and service updates (with your consent)
• Complying with legal obligations and resolving disputes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: Trusted partners who assist with payment processing, analytics, email communications, and IT support
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of company assets
• With your consent: When you have given explicit permission for a specific disclosure

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure storage of payment information via PCI-compliant processors
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for basic site functionality, such as form submissions and navigation
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant ads and measure advertising effectiveness

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Your Rights

Under applicable privacy legislation, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Withdraw consent for marketing communications at any time
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: